If any of the information appears to be incorrect, please email or contact our office at (303)-746-2277 to make the necessary corrections. 

By placing a reservation with Murray's Transportation LLC, you acknowledge and agree to the following terms and conditions.

The Client understands and agrees that charges are assessed by Murray's Transportation LLC and further authorize Murray's Transportation LLC to charge your credit card in full for all charges related to your reservation and all other fees that could arise.

Deposits: All deposits are 50% non-refundable. If reservation is carried out, the deposit is applied to the quoted total. 100% of the reservation(s) will be charged at the time the reservation is booked. If you cancel the reservation for Sedans and SUVs before 24 hours you will forfeit the deposit fee which is 50% of your reservation. If the reservation for Sedans and SUVs is canceled less than 24 hours, you will be charged in full. If reservation is carried out, for Sprinters or Mini Buses the deposit is applied to the quoted total. 100% of the reservation(s) will be charged at the time the reservation is booked. If you cancel the reservation within 14 days, for Sprinters or Mini Buses you will forfeit the 100% of the reservation.

Airport Arrivals: Clients will need to have cell phones ON upon arrival. Murray's Transportation LLC is not responsible if the Client(s) is unreachable. Your Chauffeur will send a text message, if you have not reached back out through text message, the Chauffeur will email and call the Client. If after 1 hour  your Chauffeur is not able to get in contact with the Client, it will then be noted as a NO SHOW and will be charged full price as well as the wait time charge as your Chauffeur was on location and they were unable to get in contact with the Client in a reasonable time frame. If your flight has been delayed, or change due to cancellation you will need to let Murray's Transportation LLC know give us a call at (303) 746-2277 to reschedule your reservation, you have 48 hours from your current reservation to have your trip reserved. If your flight has been delayed/cancelled and it is conflicts with another reservation that is set for the same time your delayed/cancelled flight is set to come in we will have to service the reservation that is coming in at the reserved time that they set. We will get to you as soon as we can get a Chauffeur to the Airport. If you do not wish to reschedule your reservation due to delays/cancelled flights you will forfeit 100% of the fare.

Domestic Flights: Clients will need to have cell phones ON upon arrival. Murray's Transportation LLC is not responsible if the Client(s) is unreachable. Your Chauffeur will send a text message, if you have not reached back out through text message, your Chauffeur will email and call you. If after 1 hour your Chauffeur is not able to get in contact with the Client, it will then be noted as a NO SHOW and will be charged full price as well as the wait time charge as your Chauffeur was on location and they were unable to get in contact with the Client in a reasonable time frame. Wait time will start 30 minutes after your plane has arrived, a charge of $25.00 Plus 5% Processing Fee Every 15 Minutes will be added 10 minutes after the plane arrives. Murray's Transportation LLC, will need all forms of contact with Client i.e.. (Cell Phone, E-mail, What's App.)

International Flights: Clients will need to have cell phones ON upon arrival. Murray's Transportation LLC is not responsible if the Client(s) is unreachable. Your Chauffeur will send a text message, if you have not reached back out through text message, your Chauffeur will email and call you. If after 1 hour your Chauffeur is not able to get in contact with there Client, it will then be noted as a NO SHOW and will be charged full price  as well as the wait time charge as your Chauffeur was on location and they were unable to get in contact with the Client in a reasonable time frame. Wait time will start 45 minutes after your plane has arrived, a charge of $25.00 Plus 5% Processing Fee Every 15 Minutes will be added 10 minutes after the plane arrives. Murray's Transportation LLC, will need all forms of contact with Client i.e.. (Cell Phone, E-mail, What's App.)

Cancellations: If less than 24 hours Cancellations are subject to full fare charges for reserved services. A non-refundable fee will be subject to 50% of the reservation for any cancellations before 24 hours of a scheduled reservation. Cancellations due to flight changes (due to your control) may be allowed provided services or RE-BOOKED within 48 hours of your current flight and notification was in time for the Chauffeur schedule to be rearranged. Holidays: If you cancel holiday reservation for (Cinco de Mayo weekend, Juneteenth, 4th of July, Labor Day weekend, (Cinco de Mayo weekend, Juneteenth, 4th of July, Labor Day weekend, Halloween, Thanksgiving,  Christmas Eve, Christmas Day, New Years Eve, and New Years Day.) You will then be charged full price for the reservations.

Stops: All stops must be pre-arranged through Murray's Transportation LLC at (303)746-2277 these stops will incur additional fees. Last minute stops are still required to be arranged with the company. Changes for stops vary depending on the length and location of the stops. Stops not in route of the original scheduled reservation require higher fees. This includes picking up additional Clients at other locations. Please speak with Murray's Transportation LLC to pre-arrange and stop you may be aware of prior to pickup. You may also want to consider our hourly transportation rates should you have multiple stops, as they may be better suited to your personal needs.

NO-SHOWS: If after 1 hour if the Client has not responded to Murray's Transportation LLC representative by text message, a phone call or email the Chauffeur will then have to cancel the reservation for not showing. A fee for not showing will equal to the full amount of the reservation as well as the wait time as your Chauffeur was on location and unable to complete the reservation.

Modifications: The Client and Murray's Transportation LLC must agree to any changes, to reservation in writing.

Wait Time: A Charge of $25.00 Plus 5% Processing Fee Every 15 Minutes will be added 10 minutes after the pre-arranged pick up time.

Car Seats: We do not provide any sort of car seat(s) restraints for children. We do have backless booster seats available for children as long as they are requested at the time of booking your reservation. You may provide your own car seats booster seats but you will have to install them yourself. We do not store any of these items as you will need to make sure you take them with you. We do follow the Colorado kids safety laws so please make sure you have the proper kids safety restraints as it is your responsibility. If your Chauffeur gets to the location and there are children without the necessary kid restraints your Chauffeur will have to cancel the reservation and the Client will be charged full price for the reservation as your Chauffeur made it to the pickup location and was not able to perform their job.

Cleaning Fee: The primary billing contact is responsible for all damages and cleaning charges that may occur. A minimum of $500 clean-up fee as well as a 5% processing fee will be charged for passenger vomit or excessive spillage in or on the vehicle, carpet and seats.

Food: We ask that there is no food in the vehicles as it is hard to get the the smell When we have to turn around and pick up other clients, we are unable to get the food smell out in a timely manner. Only water is allowed as we provide water.

Prices are subject to change due to time of day/night and demand.